Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQs vary by product — typically 500 kg to 1 x 20ft container. Contact us with your requirement for exact terms.

Question 2

Which countries do you export to?

Accepted Answer

We currently export to the UAE, Saudi Arabia, Qatar, Oman, Kuwait, Bahrain, UK, Europe, USA, Canada, Singapore, Malaysia and Australia.

Question 3

Can I request samples before placing an order?

Accepted Answer

Yes. We provide samples for quality verification. Shipping charges are typically borne by the buyer.

Question 4

Do you provide customized packaging?

Accepted Answer

Absolutely. We offer customized packaging with buyer branding, sizes and labels compliant with destination regulations.

Question 5

Which payment methods do you accept?

Accepted Answer

We accept T/T (Telegraphic Transfer), Letter of Credit (L/C) and other secure international payment methods.

Question 6

How long does delivery take?

Accepted Answer

Delivery timelines depend on destination — typically 7–30 days by sea and 3–7 days by air after dispatch.

Frequently asked questions